Pravilnik o dostavi

At FR Vape, we are committed to delivering your vaping products quickly and securely. Please read our shipping policy for more details on how we handle shipping, delivery times, and more.

Processing Time

  • Order Processing: All orders are processed within 1–2 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed the next business day.

  • Potrditev naročila: Once your order is placed, you will receive an Potrditev naročila email. Once your order is processed and shipped, you’ll receive a Shipping Confirmation email with tracking details.

Shipping Methods & Delivery Time

We offer a variety of shipping methods to ensure the best delivery experience. Shipping times vary depending on your location and the shipping option selected at checkout.

  • Standard Shipping (Free for Orders Over $50):
    Estimated delivery: 3-7 business days
    Available for all domestic U.S. orders.

  • Expedited Shipping:
    Estimated delivery: 2-3 business days
    Available for domestic orders. Additional fees apply.

  • Mednarodna dostava:
    We also ship internationally. Delivery times for international orders depend on your location, but generally, they arrive within 7–21 business days.

Shipping Costs

  • Domestic U.S. Shipping:

    • Standard Shipping: $5.99 (Free for orders over $50)

    • Expedited Shipping: $15.99

  • Mednarodna dostava:

    • Rates vary based on location and weight of the order. You can see the shipping cost at checkout.

Tracking Your Order

Once your order has been dispatched, you will receive a Tracking Number via email. You can track your order’s progress through the carrier’s website or on our Track Your Order page.

Shipping Restrictions

  • Restricted Locations: Due to local regulations, we are unable to ship to certain locations. Please check the list of restricted locations on our Shipping FAQ page or contact us for more details.

  • Age Verification: All orders require age verification upon delivery. You must be 21 or older to purchase vaping products from FR Vape. Please ensure someone over 21 is available to sign for the delivery.

Lost or Damaged Packages

  • Lost Packages: If your package is marked as delivered but you have not received it, please contact our support team immediately at [email protected]. We will work with the carrier to resolve the issue.

  • Damaged Items: If you receive a damaged item, please contact us within 7 dni of receiving your package. Include photos of the damage, and we will arrange for a replacement or refund.

Returns & Exchanges

Please refer to our Return & Exchange Policy for information on how to return or exchange items purchased from FR Vape.